The word shopping brings thoughts of
immediate fervour to most people. But if you combine the word shopping
with auto insurance— as in "shopping for automobile insurance" — it
produces the opposite event. The thought of shopping for car insurance
makes the eyes glaze over and the heart rate drop to the pace of a
slumbering couch potato.
Couch potato? Indeed. Doug Heller, a consumer
advocate at The Foundation for Taxpayer & Consumer Rights (a
California-based consumer advocacy group) and a recognized automobile
insurance issues specialist, told us that too often "people purchase
vehicle insurance by calling the number on the tv screen."
But wait, this is important things! You want to
be adequately covered if you get in an chance event. And you certainly
don't want to pay more for insurance than you must. Maybe waiting for
a solution to be beamed into your tv is not the best idea.
How can you stay awaken while searching through
this cloudy subject? Just remember: There is money to be saved. How
much? Hundreds, even thousands, per year. For example, one of the
authors typed all of his automobile insurance information into a
comparative car insurance service. The quotes (for very basic coverage
on two old car) ranged from $1,006 to $1,807 — a difference of $801 a
year. If you're currently dumping thousands into your auto insurance
firms coffers because of a couple of tickets, an car crash, or a
questionable credit valuation, shopping your policy against others may
be well worth the effort.
Look at it this way — you can convert the money
you save into buying of something you've lusted after for a long time.
Hold that destination in your mind. Now, let's begin.
Before you can shop for a better rate, you have
to decide what you need. The first step in finding the right auto
insurance for you is to figure out the amount of coverage you need.
This varies from state to state. So take a moment to find out what
coverage is required where you live. Make a list of the different
types of coverage and then return for the next step. (You will find a
list of each state's requirements and an explanation of the various
types of automobile insurance in "How Much auto insurance Do You
Really Need?". Also, check out "Little-Known But Important car
insurance Issues" as it has a glossary of basic insurance
terminology.)
Now that you know what is required, you can
decide what — if anything — you need in addition to that. Some people
are quite cautious. They base their lives on worst-case scenarios.
auto insurance companies love these people. That's because insurance
firms know what your chances are of being killed or maimed, and how
likely it is for your vehicle to be damaged or stolen. The information
the insurance companies has collected over previous decades is
crunched into "actuarial tables" that give auto insurance adjustors a
quick look at the probability of just about any occurrence.
It is important to keep in mind that the basis
of automobile insurance is a difference of opinion between you (the
insured) and them (the insurance companies). You believe you will, at
some point, probably get in an fortuity. The automobile insurance
company believes you probably won't. And the car insurance fortuity,
is willing to take your money to prove you wrong.
So how much automobile insurance should you buy
beyond your state's minimums?
"Look at your personal financial situation,"
Dennis Howard, director of the Insurance Consumer Advocate Network
(I-CAN) and former insurance adjuster, advised. "If you have assets to
protect — and that is all insurance is doing — get enough liability
coverage." For instance, if you purchase $50,000 of bodily injury
liability coverage but have $100,000 in assets, attorneys could go
after your treasures in the event of an chance event in which you're
at-fault and the other party's medical bills exceed $50,000.
Dennis Howard noted that his general
recommendation for liability limits are $50,000 bodily injury
liability for one person injured in an accident, $100,000 for all
people injured in an chance event and $25,000 property damage
liability (that is, 50/100/25) given that half of the vehicles on the
road are worth more than $20,000. Here again, though, let your
financial situation be your guide. If you have no assets, don't buy
excess coverage.
Another issue Dennis Howard mentioned is that
the limits of any uninsured and/or underinsured motorist coverage that
you purchase cannot exceed the limits of your liability coverage. Such
coverage, he said, can be valuable, as it will cover lost income if
you're out of work for several months after being injured in a major
chance event.
Your driving habits may also be a consideration.
If your past is filled with crumpled fenders, if you have a lead foot
or a long commute on a treacherous winding road, then you should get
more comprehensive coverage.
"Consumers should also be aware that they don't
have to buy the parcel [of collision and comprehensive coverage],"
Dennis Howard, said. "If your car is older, if you have a good driving
record and if there is a low likelihood that it would be totaled in an
accident, but a high likelihood of it being stolen, you could buy
comprehensive but not collision." Seems like good advice for all of
the 1989 Toyota Camry owners reading this article — this has been the
most stolen automobile in the nation for several years (it's often
stolen for parts). But we would expect that most of them on the road
have well over 100,000 miles.
At this time, a rather sobering point needs to
be interjected. Just having insurance doesn't protect you from
absolutely anything bad that might happen. First, the insurance
organizations needs to back up the claims that they make in the fine
details of the contract. TV ads show folksy adjustors at the scenes of
natural disasters passing out claims checks like coupons for cocktail
wieners at a supermarket. But, in case you haven't noticed, real life
is a bit different from TV ads. If you have an fortuity, your auto
insurance organizations will take a close look at your claim before
mailing you a check. And the check may be written for an amount much
smaller than you had hoped. For this reason, you should be intimately
familiar with the terms of your policy and call the organizations with
any questions you might have.
Now that you have made several hardheaded and
philosophical decisions, it's time to start comparing. Begin by
setting aside about an hour for this task. Bring all your records —
your current automobile insurance policy, your driver license number
and your vehicle registration. Drink plenty of coffee. Have a phone at
your elbow. And, of course, power up your computer.
Begin with the internet services. If you go to
InsWeb.com or other vehicle insurance quote sites, you can type in
your information and get a list of comparative quotes. The form takes
about 15 minutes to complete. If this bores you, just remind yourself
that you are saving money and you can use that money to buy something
nice for yourself. If the entire shopping process takes you two hours
to complete, and you save $800, you're effectively earning $400 an
hour.
A few things to keep in mind: (1) When you use
price quote sites, you may not get instantaneous auto insurance
quotes. Some companies may contact you later by e-mail, and some that
are not "direct providers" may put you in touch with a local agent,
who will then calculate a quote for you. (A "direct provider," like
Geico, sells an car insurance policy to you directly; other companies
like State Farm sell vehicle insurance through local agents. We'll
discuss the pros and cons of each later.) (2) It's not easy to get
price quotes from these sites in all states — if you live in New
Jersey, for instance, you'll probably find it faster to pick up the
phone, since most insurers currently don't provide online quotes for
this state.
You can also try getting auto insurance price
quotes from some of the insurance companies listed on the Edmunds.com
Web site — Esurance, Geico, or Progressive. The forms will take about
10 minutes each to complete.
Of course, there are many other insurers that
you can contact online. But remember, while you're researching firms,
make notes in a separate computer file or on a piece of paper divided
into categories. This will keep you from duplicating your efforts.
When you visit the different online automobile insurance sites you
should take note of several things:
An 800 number to call for questions you
can't get answered online
The car insurance companies payment
policy (When is your payment due? What happens if you're late in
making a payment?)
Discounts offered by the insurance
firms that pertain to you
The auto insurance firms consumer
complaint ratio from your state's department of auto insurance Web
site (more on this below)
The auto insurance organizations A.M. Best and
Standard & Poor's ratings (more on this below)
Once you have exhausted your online options,
it's time to work the phones. Those organizations you haven't been
able to get an online quote from should be contacted. Surprisingly,
doing this process verbally can actually go faster than the online
counterpart, providing you have all the information regarding your
driver license and vehicle registration close at hand. When you get a
quote, be sure to confirm the price. Also, ask them to fax or e-mail
the quote to you as a record.
While talking to the auto insurance
organizations telephone salespeople, make sure you explore all options
relating to discounts. insurance organizations give discounts for a
good driving record, favorable credit score, safety equipment (for
example, antilock brakes), certain occupations or professional
affiliations, and more. For more guidance in this area, check out "How
to Save Money on insurance."
Always bear in mind that your mission isn't just
to buy the cheapest automobile insurance out there; it is to buy the
cheapest vehicle insurance and still receive adequate coverage and
service. "You don't want to pay to get a great deal on insurance and
then not get your car repaired after an car crash," Heller noted.
Your final selection should depend on two
things:
a. the reliability of the vehicle insurance
organizations based on the criteria above;
b. the price of the quote.
We can all find the lowest premium, but it may
not be immediately obvious how to determine whether a companies is
reliable. When we say "reliable," we're talking about how the insurer
treats you, the customer. Particularly, how will the organizations
deal with you when you file a claim? Will you be paid the full amount
to which you are entitled? And will you be paid promptly?